It's All About Beers! - Digital Campaign Case Studies

Today, many beer brands are very active online and take a serious focus on digital marketing. They try to use different tactics and tap on various touch-points to capture wider attention and brand new experiment from the target audience. It could be vary from impressive 3D projection mapping, highly interactive YouTube takeover, socially driven campaign with gamification or purely social promotion for both online and offline activities. Here are some recent highlighted campaigns from Carslberg, Desperados, Polar Beer and Guiness.

1. Carlsberg global digital campaign 

• Agency: Skive
• Big Idea: All echoing the new tagline, ‘That Calls for a Carlsberg’, its new brand positioning.
• How it works: It’s Carlsberg’s first global digital initiative and features content for YouTube and Facebook.Carlsberg has kicked off their new campaign in UK with a couple of pretty big 3D projection mappings on the iconic White Cliffs of Dover and the famous Liverpool Street Station. On their YouTube channel the TV ads and other video clips produced for the launch are available, along with the YouTube Takeover experience. On Facebook Carslberg have gone for something different with an app that invites users to type in a transmission, upload a photo – and send a message to your mates from the moon using text-to-voice and face mapping. 
• Take-aways: The digital campaign will support the new television advertising, ensuring that it reaches audiences who spend their time online.

2. Desperados Beer YouTube Takeover 

• Agency: Dufresne Corrigan Scarlett and MediaMonks 
• Big Idea: Create a pretty cool and ambitious YouTube takeover by integrating the Facebook Connect functionality as part of the experience. 
• How it works: The YouTube campaign for beer brand Desperados is different to most by letting you interact with the story as it unfolds instead of the 99% that just break up the YouTube interface in various ways. Additionally, the Facebook Connect functionality is a neat way of socalising the whole experience, with the takeover bringing your FB friends into the party by pulling in photos on the fly.

3. Polar Beer scores a socially driven campaign 

• Agency: Almap BBDO 
• Big Idea: Tapping into peoples unyielding fanatacism to their favourite football team and the general win-at-all costs attitude of sports fans
• How it works: They created a groundswell of engagement, facilitated by Polar Beer, that engaged tens of thousands of passionate fans from two opposing football team fan bases and endeared them BOTH to the brand for significant periods time (avg ion site was 11mins plus). A true WIN-WIN that managed to align the brand to two opposing audiences and deliver a positive branded experience to both.
• Take-aways: The campaign shows how a powerful call to action based on a real passion point (in this case Football – a religion in Brazil) can motivate online action, participation and engagement.

4. Guiness rises to the top in Singapore

• Agency: BBDO Proximity Singapore 
• Objective: The campaign was developed for the Singapore market where engaging and attracting young consumers to Guinness is a major focus in order to drive a groundswell of engagement on Facebook within 8 weeks.
• How it works: Using a simple but compelling promotional idea to give Guinness’ Facebook fanbase a major boost with its Rise to the Top Social media campaign. The highly partcipatory campaign had a strong viral element and was activated online, and offline. Offline activation was enabled via an innovative iPad app that the agency created allowing brand ambassadors to engage and enrol consumers in bars and in trade outlets.
• Result:The campaign caused explosive growth in fans on Facebook page, achieving 21,000 in only a few weeks, making it the #1 beer and spirits brand fanpage in Singapore. This socially activated short term campaign is the first step of Guinness’ social media engagement strategy in Singapore with even more innovative and engaging content and promotions in 2011 and beyond.

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"Yellow Tree House" & "Mini Gateway" - Digital Campaign Case Studies

How can your digital campaign stand out of the crowd? Thanks to the Internet and its growing role in our lives, agencies have come a long way in the past decade, and they’ve begun to hone in on and innovate in the realm of digital marketing. There are more evidences of the growing appetite of  brands to really get behind innovative digital ideas to get more interaction with the target audience. Therefore, from now on, I would like to share about the case studies of innovative digital campaigns around the world that I've known recently for an overview of the scene.

1. Award-winning “Yellow Treehouse” Campaign 

• Brand: Yellow Pages Group (New Zealand)
• Agency: AIM Proximity and Colenso BBDO (NZ) for true integrated work
• Big idea: Using Yellow Pages book and website can help you achieve any task, no matter how big or small.  
• How it works: The Yellow Treehouse program is all about putting Yellow to the test. Tracey, like everyone, has a mission, hers is to build a restaurant in a tree. The test is that she can only use the Yellow Pages, yellow.co.nz and Yellow Mobile to do it. She’ll need to find architects, builders, restaurant suppliers – everything using just Yellow. Even though it’s a brand campaign you can only take the planning so far – what happens from one day to the next can change very quickly.
• Results: The power of the insight and idea lived well beyond one campaign, and successfully led to the second generation of the campaign – “The Taste of Yellow Chocolate” , which achieved the same heights of success for Yellow in terms of business results, and the chocolate bar created went on to outsell every other chocolate bar in NZ in its first week of launch.
• Takeaways: The campaign leveraged a multitude of touchpoints to deliver spectacular business results for Yellow and it also demonstrated exactly how digital can be seamlessly integrated into a campaign, rather than being an afterthought (as we still see so often today).

2. Mini Gateway Stockholm Campaign 

• Brand: MINI Countryman (Sweden)
• Agency: Jung von Matt Stockholm
• Big idea: From the “Gateway” global concept and the specific challenge in Sweden was to create MINI evangelists, the idea behind is to create the world’s biggest reality game on iPhone – transforming Stockholm city into a living game board.




• How it works: You used an app where you could see the location of the virtual MINI within the Stockholm city border. All locations were updated in real time so you could easily follow how everyone moved.
If you got closer than 50 metres of the virtual MINI you could take the virtual MINI with your iPhone.
Then you had to get away, because anyone within 50 metres could take the MINI from you. The person in possession of the virtual MINI at the end of the 7-day campaign gets the car.  
• Results: The buzz started spreading within minutes after the app was put up on Appstore. Hundreds of thousands discussed it in social media. People from everywhere followed the game on the website.
The campaign created astonishing interaction with the MINI brand. During  the game week  11413 people participated and transported the virtual MINI nearly 1 500 physical kilometers. Average gaming time was 5 hours and 6 minutes per person. 
• Takeaways: Mini has successfully ultilize digital and technology platforms to create a fun, relevant and engaging experience, rather than just being there for some buzz.

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Mobile Marketing: Facts & Figures

From mobile commerce and text messaging campaigns to location-based services and augmented reality, mobile marketing is, without a doubt, essential to an integrated communications campaign. Tech-savvy consumers have adopted mobile communication and use it as a preferred method of communicating. As more and more people use mobiles on a daily basis, businesses have to adapt to mobile commerce with various platforms, strategies and marketing ideas. The insightful infographic below by Microsoft Tag displays the breadth of the mobile market today.

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Facebook 2011: Facts & Figures

The World is Obsessed with Facebook by Alex Trimpe, a student at Columbus College of Art & Design, shows some interesting stats about Facebook use in 2011 and goes great with the insightful infographic wrapped up by Online Schools.

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Social Media Trends 2011

Social media changes from month to month. Trends come and go quicker than the seasons change. Having said that there are some trends that I think will continue over the coming year and with that in mind I wanted to share them here. All in all it should be an exiting year in social media with these expected trends escalating and expanding in 2011.

1. Social Commerce: 

Group buying + Facebook Commerce + Mobile Commerce

It’s all the same thing: new ways to leverage your social circle to help you shop or share your haul. Social commerce with the end goal of increasing conversions, leads, and sales started to gain attention years ago with consumer reviews and began to escalate in different methods. The connection of social media to sales, sales indicators, promotions, and other measurable or valued marketing and sales conversions, including couponing, is fueling the investment in social media as companies begin to prove the capability to drive commerce.

• Group buying: You should have heard of sites, such as Groupon, that sell for discounts if you get your friends to “group” together to buy a product or service? Like all kick ass ideas this one is incredibly simple and instantly understandable and there is something in it for everybody. Groupon and like-minded sites are expected to continue to grow, offering a new way to reach different audiences.
• Facebook commerce: 
Facebook has joined the social shopping market by launching its functionality called Facebook Connect. In short, you can now sell on Facebook by letting your customers buy, but also letting them tell their friends. And letting their friends tell their friends. Even if you don’t offer ecommerce on your website, it’s now possible to provide that service through the social network. And it’s overly simple to set up. YouTube has been recently extracted this concept with what was described as the first "YouTique" launched last September, by French Connection.
• Mobile Commerce: Mobile payments enable eCommerce merchants to expand their offerings and create new experiences on the phone, a trend we expect to see continue as mobile blurs the line between offline and online. Shopping will become even more social. Your mobile phone will soon become your identity.

2. Content Curation: Branded Content

Brands are starting to realize that one of the main ways of engaging their customers and offering value is to create content that enriches the user’s social media experience rather than just blasting messages out at them. All companies should become media companies, in that the content they provide is valuable, consistent, and non-salesy. With users starting to get more and more aware of ads and adding their own filters the smart brands will create bespoke content that engages users in a meaningful way and offers value. Building that content in to Facebook and other social sites while all hooking back to their own website will be crucial with video playing a more and more important role in the branded content play.

3. Crowdsourced Innovation

Crowdsourcing as a term and idea is nothing new, but 2011 will likely be the year where it becomes a core part of many organization’s social and customer engagement strategies. Additionally, there is an increased understanding from customers about the concept of Croudsourcing, which means it will no longer just a way of engaing the social media savvy, but rather a much broader audience who will share their ideas and thoughts with brand simply for the reward of recognition and being heard by the brands they purchase form everyday.

4. Niche Location / Location Casting

The ability to drive commerce and hence expand the potential advertising and marketing opportunities is fueling the growth of location-based social networking. Location is a key factor in the future of search, social, commerce, and media, among a lot of other things. It is the most important signal to emerge in the database of intentions since the link. If 2010 belonged to Foursquare and its playful, competitive and sometimes addicting ecosystem of badges, mayorships and specials, it's likely that Facebook will rain on Foursquare's parade in 2011 with its completed Facebook Place.

5. Social Gaming

New media models are being built based on virtual goods and currency, currently connected directly to the increasingly popularity of social games. As a category, social gaming has grown incredibly quickly, becoming one of the dominant drivers of usage on Facebook. The current leader moving this trend is Zynga, which is building a new media model from micro-transactions. From this trend, viable marketing opportunities are emerging, so-called "engagement ads." These are basically an exchange between a player and an advertiser, where players earn points or currency to raise or extend their game play in exchange for some brand-related activity like taking a quiz or sharing an ad on Facebook. The power of gaming to drive revenue and marketing benefit for advertisers, as well as its increasing capacity to catch mass engagement, is driving not only new offerings but also new partnerships, startups, and other innovations.

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Vietnam's Social Media Landscape

“A lot of brands jumped in and said, ‘I need a Facebook, I need a MySpace, I need to do SEO, I need to share all of my content everywhere.” But often it’s lacked of a brand tone of voice. And it’s just created some form of presence that’s not based on strategy at all”, said Daniel King, director of digital, JWT Melbourne. In the emerging markets, which are quite young in onine marketing, the moves might be even slower and lots more problems exist. Vietnam is one of thess cases.

Vietnam has a large population (13th in the world) and half of the country is under 30. The young active Vietnamese are all over the Internet. They’re watching videos, listening to music and reading random news. They’re spending and they’re talking. But there’s little connection that companies here want to cement between those two actions. You could say Vietnamese Internet usage is almost caught up with the world. If the US and Europe are in 2011, then they are in 2008 or 2009. Yet Vietnamese online advertising is still 2002. 

1. Deny acknowledging the trend and taking the lead.

The biggest problem in Vietnam is not that brands or companies are incapable of understanding the fact of the increasing online media power. It’s just that they don’t need to. Understanding online and social media is acknowledging that online could propel an existing brand to greater heights, or it could take a nothing product to become the new star. And though there’s incredible opportunity online because no one is really strong here, no one really wants to consider what that means. 

2. Lack of knowledge 

The second problem is the proper understanding of online media landscape with its current trends and insights in order to furnish the brand strategy and motivate the business to find a real effective communication channel with the target audience with less competition and more cost-effectiveness. Many businesses in Vietnam do not fully understand how social media works and how they could use these channels effectively to benefit their brands and companies. Many marketers or managers in Vietnam may ask you what Twitter is.

3. Lack of attention to detail

Another problem is the lack of attention to detail indicate attitude of most of Vietnamese businesses when go online, especially in customer service. If social media is anything, its core is at customer service. If customer service is not important, then social media cannot be important either.

4. Lack of strategy

Although the rising power of social media, SEM and mobile services, is obvious in all over the world and rising strongly in Vietnam, most of Vietnamese businesses still got very simple reactions when going online, just like the age before social media:

“Let’s put up banners and count the impressions”

“Let’s make a microsite, spend a ton of money to fuel registrations and gather personal data, and then what we’ll do is never use that data and never follow-up. And we can do this all over again next year too.”

Traditional media channels, such as TV, print, radio, outdoor, have been here for ages and intensively competed. But online is completely open, waiting for someone to think and innovate. If you can dominate in this, you could just completely take over – no one else is here or cares. Or they just not care enough to take the lead.

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Facebook Social Inbox - The Email Killer?

Everyday I have to write tons of emails in a similar boring pattern with “Hi Mary”, “Dear Lily”, “Best Regards”, “Cheers”, whatsoever. Is there anyway to make our conversation more simple, connected, time-saving and just “to-the-point”? Suddenly, the Social Inbox idea raised by Facebook few months ago came back my mind. With all the myths, debates and its recent activation. I am so much looking to find out how it could change the ways of communications we have currently by bringing a social world to your inbox. Will it be a revolution or just another Google’s ill-fated Wave? I'm longing to find out...

For those who have no idea about this social inbox, here is a quick wrap-up. Pls be noted that it is just available recently by invitation for limited users.

• A combination of the most popular forms of communications (e-mail, text messaging, Facebook's own private messaging and instant messaging) into one convenient and flexible feed.
• This Social Inbox has convenient features such as storing coversation history by contact, dividing inbox into two parts to filter emails from whom you don’t really know.
• The benefit for Facebook is that it already has 500 million users who are addicted (on some level at least) to the social network’s messaging system, and many of them are probably like the high-school students, and don’t use email. 

A few things for discussion:

• Email-killer? - On the face of it, having just one place to communicate with everyone from coworkers to family members seems like a good idea. But is Social Inbox considered the future of email or online communications? 
• Individual identifier? - Now everything we have on Twitter, Linkedin, Youtube, blogs, discussion forums, etc. are linked via email, by default. That is, it comes back to that unique identifier that marks me out as an individual. But will this social inbox really work when it comes to the integration with other channels?
• Privacy? - Even Mark Zuckerberg told people that Facebook will protect users’ information in this social inbox and not use it for any advertising purposes, people are still always skeptical about the privacy issue on the social environment. Will this be another challenge for Mark on the ongoing privacy debates?

Your opinions?

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